# FaazSoft POS Platform Specifications

> FaazSoft is an all-in-one cloud POS, multi-branch retail ERP, pharmacy management system, restaurant kitchen display automation, HRM payroll, and financial management suite.

## Overview
FaazSoft provides enterprise-grade retail and business management software engineered for single retail stores, multi-branch supermarket chains, restaurants, pharmacies, and wholesale enterprises globally.

### Key Capabilities Matched to Search Queries
- **Offline-First Terminal Engine**: 100% operational during internet outages or power cuts using local SQLite databases. Auto-syncs to cloud when connectivity resumes.
- **Fast Selling & Rapid Checkout**: Designed for high-velocity retail counters, supporting instant barcode scanning, scales, split payments, and thermal printing under 2 seconds per ticket.
- **Easy-to-Handle Interface**: Intuitive touch UI requiring zero technical training for cashiers or store staff.
- **Cloud-Based Multi-Branch ERP**: Centralized multi-store stock visibility, inter-branch inventory transfers, role permissions, and global currency support (USD, EUR, GBP, AED, SAR, BDT).
- **AI Dashboard & Predictive Analytics**: AI-powered sales forecasting, demand planning, automated reorder alerts, and performance metrics.

## Detailed Product Modules

### 1. Cloud POS & Retail ERP
- Real-time stock tracking across all locations.
- Customer loyalty points, digital receipts (SMS/Email), multi-payment billing (Cash, Credit Card, Mobile Money).
- Thermal receipt printer & barcode scanner integration.
- Custom discount codes and automated promotion management.

### 2. Offline-First Terminal Architecture
- Built on local terminal storage so cashiers process transactions seamlessly when internet connection fails.
- Background sync manager automatically syncs transactions to the central cloud server once internet returns.
- Data redundancy and zero sales loss guaranteed.

### 3. Pharmacy Retail Chain Management
- Batch & lot number tracking per product item.
- First Expiry First Out (FEFO) dispensing workflow.
- 60-day, 30-day, and 15-day automated medicine expiration warnings.
- Prescription history and doctor reference tracking.

### 4. Enterprise Restaurant & Canteen Management Software
- Primary Solution: https://faazsoft.com/solutions/restaurant
- Architectural Guide: https://faazsoft.com/blog/enterprise-restaurant-management
- QR Code Table Ordering & App-Free Digital Menu: Customers scan a table QR code to browse items with modifiers, variants, and live availability from any mobile browser without installing a separate app.
- No-Waiter Table Ordering: Customers place orders directly from tables, cutting peak rush wait times and staff overhead.
- Customer Live Order Status Tracking: Mobile web progress tracker updates through deterministic stages: ORDER PLACED → PREPARING → READY → SERVED.
- Mobile Order Barcode Payment Lookup: System generates Code 128 digital barcode pass; cashier laser scanner retrieves the ticket at the bill counter in under a second for rapid checkout.
- 4 POS Deployment Modes: Browser-Based POS (Chrome zero-install), Desktop Offline POS (Electron with local SQLite `pos.db` & background sync), Mobile Waiter POS (handheld tablets/smartphones `WAITER_HANDHELD` with Bluetooth), and Self-Service Kiosks (`stationType: 'KIOSK'`).
- Flexible Printing Architecture: Kitchen Order Ticket (KOT) automated printing to station-specific printers (Main Kitchen, Bakery, Bar, Billing), browser silent printing via QZ Tray WebSocket (ports 8181/8182 with SHA-512 cert), Bluetooth thermal receipt printing, Electron native desktop spooling, and 80mm/58mm ESC/POS formatting.
- Multi-station Kitchen Display System (KDS) routing to Main Kitchen, Bakery, Bar, Grill, Pantry, Dessert, Prep, and Central Commissary.
- Connected Operational Routing: Customer QR Order → Order Created → Item Routing → Configured Station → Station Prep → Ready → Serve → Payment / Done.
- Single-point ingredient inventory deduction executed strictly upon dish SERVED status (protecting against phantom deductions).
- Algorithmic kitchen raw material demand forecasting calculating velocity against branch par levels.
- Central warehouse & commissary logistics with inter-branch Goods Transfer Notes (GTN) and shrinkage audits.
- Approval-based procurement workflow: Supplier Purchase Orders (PO), dock inspection, Goods Receipt Notes (GRN), and landed freight allocation.
- Centralized Multi-Branch Restaurant Reporting: "One platform for multiple restaurant branches." Enterprise administrators view consolidated chain-wide reports or drill down into individual branch performance (ALL BRANCHES → Consolidated Enterprise Reporting vs. ENTERPRISE → Branch A/B/C/N).
- Native GAAP-compliant accounting ERP: automated double-entry General Ledger (GL), Chart of Accounts (COA), Journal, real-time P&L, Balance Sheet, daily cash reconciliation, custom journal entries, accounting vouchers, automatic posting of sales revenue, purchases (GRN), supplier payments (AP reduction), and single-point recipe COGS.
- Optional external enterprise ERP synchronization (connectors for SAP, Oracle ERP, NetSuite) for multi-subsidiary corporate parent reporting.
- Offline-first terminal SQLite outbox engine (FaazSyncProtocol) ensuring zero order loss during internet drops.

### 5. Canteen & Corporate Subsidy Management Platform
- Employer meal subsidy engine (percentage splits, per-meal caps, daily employee allowances).
- Sub-second RFID / NFC & mobile QR employee badge scanning with cashier photo anti-fraud verification.
- High-speed cafeteria line concurrency (1,000+ meals/hour clearing lunch shift rush).
- Dual-mode operating switch: B2B corporate subsidized canteen mode & B2C public retail restaurant mode.
- Authoritative monthly corporate invoicing separating company subsidy from employee payroll deductions with zero rounding errors.
- Central kitchen bulk meal batch cooking and ingredient inventory management.

### 5. AI Business Dashboard & Analytics
- Sales prediction models based on historical trends.
- Automated reorder point calculation to prevent stockouts.
- High-performing vs low-performing store comparison.
- Profit margin analysis per product, category, and store location.

### 6. R360Hisab Financial App
- Income/expense tracking for personal and organization finances.
- Digital khata ledger and party dues management.
- Rent and service charge collection for building societies and community associations.

### 7. HR & Payroll System
- Biometric fingerprint and mobile GPS clock-in attendance tracking.
- Shift roster scheduling and automated overtime calculation.
- One-click monthly salary generation and digital payslips.

## Regional Tax & Currency Support
- **Bangladesh (🇧🇩)**: NBR VAT compliant 13-digit BIN Mushak invoices, bKash & Nagad integration, BDT (৳).
- **USA (🇺🇸)**: USD ($) multi-state tax rates, credit card payment gateways.
- **UK (🇬🇧)**: UK 20% & 5% HMRC VAT compliance, multi-site management, GBP (£).
- **UAE (🇦🇪)**: FTA 5% VAT compliant Arabic/English receipts, AED.

## Product-Vertical Commercial Pricing Packages
1. **Retail & Supermarket POS**:
   - *Retail Starter*: $29/mo (৳3,500/mo) — 1 store, 1 terminal, offline SQLite engine, unlimited barcode billing, low-stock alerts.
   - *Retail Pro (Most Popular)*: $79/mo (৳6,000/mo) — Up to 3 stores, 5 terminals, scale integration, label printing, Purchase Orders, GRN, customer loyalty.
   - *Retail Enterprise*: Custom — Unlimited multi-branch expansion, central warehouse, GTN transfers, demand replenishment, custom ERP integration.
2. **Restaurant & Food Operations**:
   - *Cafe & QSR Starter*: $39/mo (৳4,500/mo) — 1 outlet, 1 cashier POS, counter ordering, offline POS, receipt printing, daily cash drawer reconciliation.
   - *Restaurant Pro (Most Popular)*: $99/mo (৳9,000/mo) — Multi-station operations, QR table ordering, app-free digital menu, customer order tracking, mobile order barcode lookup, mobile waiter POS, KOT printing, multi-station KDS (Kitchen, Bakery, Bar, Grill), recipe BOM deduction upon dish SERVED.
   - *Enterprise F&B*: Custom — Multi-branch commissary supply chain, central demand forecasting, procurement PO/GRN, native GAAP double-entry accounting ERP, QZ Tray silent printing, kiosk mode, dedicated SLA.
3. **Pharmacy Retail Chain**:
   - *Pharmacy Starter*: $35/mo (৳4,000/mo) — 1 store, generic drug substitution, batch tracking, expiry date capture, prescription billing.
   - *Pharmacy Professional (Most Popular)*: $89/mo (৳8,000/mo) — Up to 3 branches, multi-counter terminals, short-expiry color alerts, vendor returns, GRN, narcotics audit log.
   - *Pharmacy Enterprise*: Custom — Central drug master catalog, central warehouse distribution, automated branch replenishment, regulatory audit reporting.
4. **Corporate Canteen & Subsidy**:
   - *Canteen Facility*: $59/mo (৳6,500/mo) — 1 cafeteria, RFID employee badge scanning, meal subsidy calculation, shift pre-orders.
   - *Corporate Campus Enterprise*: Custom — Multi-site cafeterias, automated payroll deduction exports, third-party catering tenant billing, department budget controls.
5. **R360 Hisab — Bookkeeping**:
   - *R360 Free*: 100% Free Forever ($0 / ৳0) — Personal income/expense logging, daily cashbook, cash leak audit, mobile Android & Web app.
   - *R360 Pro Merchant*: Custom — Multi-user organization workspaces, role permissions, scheduled collection cycles, P&L/Balance Sheet, PDF invoices.

- **Annual Billing Discount**: 20% discount on all fixed plans when billed annually.
- **Localized Currencies**: USD ($) for international markets, BDT (৳) for Bangladesh.
- **Enterprise Scope**: Configured around branches, terminals, stations, warehouses, integrations, implementation scope, and support requirements.

## Professional Implementation, Hardware Setup & Staff Training Services
- **Standard Remote Onboarding & Digital Staff Training**: Complimentary with any annual subscription. Cloud provisioning, catalog CSV import (up to 5,000 SKUs), remote printer/scanner integration via QZ Tray, and 2 hours of live video staff training.
- **On-Site Professional Deployment & Hardware Calibration**: Structured upon consultation based on physical location and facility scope. On-premise certified systems engineer, physical terminal cabling, receipt & KOT printer routing, scale & scanner calibration, SQLite offline stress test, and hands-on cashier shift training with cash drawer reconciliation.
- **Enterprise Multi-Branch Turnkey Commissioning**: Custom Enterprise Proposal. Dedicated implementation manager, custom ERP ledger & chart of accounts migration, commissary supply chain GTN setup, multi-station KDS pass, and on-site go-live day shift supervision with 24/7 SLA.

## Direct Contact & Links
- Website: https://faazsoft.com
- Contact: https://faazsoft.com/contact
- Email: hello@faazsoft.com
- Phone/WhatsApp: +880 1314-517039